Article 1. Duration of the agreement
1.1 This agreement is concluded for a predetermined period.
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These conditions apply to all rental agreements. Something unclear? Send us a WhatsApp.
1.1 This agreement is concluded for a predetermined period.
2.1 The renter is responsible for picking up the rented vehicle(s) from the lessor and returning them to the lessor at the end of the rental/loan contract, unless expressly agreed that the lessor will handle delivery and/or return. In that case, the renter must ensure that the lessor can reach the delivery/drop-off location by a passable road. If the lessor handles delivery and/or return, this will be at the renter's expense unless otherwise agreed in writing.
3.1 If the lessor has committed to delivering the rented vehicle(s) to the renter, the lessor will strive to adhere as closely as possible to the agreed delivery timing.
4.1 The renter is obliged to use the rented vehicle(s) only in accordance with the provisions of this agreement, and in particular to: provide the lessor with access to the vehicle(s) at all times; reject third-party claims on the vehicle(s) and indemnify the lessor; only sublet or make available to third parties with the lessor's written consent.
4.2 The renter and/or passengers may not smoke in the rented vehicle(s).
4.3 Pets are strictly forbidden in our rental cars.
4.4 The renter must ensure the rental is always secured with the steering wheel lock.
4.5 During the rental period, all costs related to vehicle use — fuel, oil, parking, and tire repairs — are for the renter's account.
4.6 Treat the rental car as if it were your own. If the car is returned excessively dirty, a cleaning fee of at least NAf 40 will be charged (at the discretion of Palmera Car Rental staff).
If repairs are necessary due to improper use, repairs by third parties, use of unsuitable accessories, or any other cause not considered normal wear and tear, the cost of these repairs will be charged separately and additionally to the renter.
6.1 Before taking possession of the rented vehicle(s), the renter is obliged to pay the lessor a deposit as specified in the agreement.
6.2 The lessor reserves the right to offset outstanding rental amounts against the deposit, as well as repair/cleaning costs as referred to in the "Termination/Dissolution" article, clause 2.
6.3 The lessor is obliged to return the deposit to the renter at the end of the rental contract, provided the renter has met all obligations toward the lessor at that time.
6.4 The renter indemnifies the lessor against all fines, transactions, and administrative sanctions that may be imposed on the lessor due to offenses or violations committed during the rental period by the renter, driver, or occupants. For such fines, transactions, and administrative sanctions, the renter bears full risk, responsibility, and liability in relation to the lessor, and externally insofar as possible.
7.1 The renter must immediately report any damage or defect to the lessor. The renter may not carry out repairs without the lessor's consent. Changes and/or repairs to the rented vehicle(s) will only be carried out by the lessor in their own workshop or one designated by them.
7.2 If repairs are necessary due to improper use, repairs by third parties, use of unsuitable accessories, or any other cause not considered normal wear and tear, the cost will be charged separately and additionally to the renter.
8.1 The renter is liable for all damage to the car and accessories during the rental period, and for any resulting consequential damage, whether or not caused by the renter, and regardless of force majeure. The renter indemnifies the lessor against all third-party claims.
8.2 The renter is liable for damage due to loss of supplied documents, such as registration, insurance certificate, and any border documents. Any resulting costs will be charged to the renter.
8.3 The renter indemnifies the lessor against all damage to occupants or third parties for which the lessor may be legally liable and for which the lessor's third-party liability insurance (WA) does not provide coverage.
9.1 If the renter fails to meet any obligation, the lessor is authorized to consider the rental agreement dissolved with immediate effect, without notice of default and without judicial intervention.
The method of payment will be determined by mutual agreement.
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